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PRIVACY POLICY

Effective date: March 11, 2021

 

Privacy Notice

Please read this privacy statement before using the site or providing us with any personal information. These practices may be changed, but any changes will not alter how we handle previously submitted personal information.

 

 

Introduction

We treat privacy and confidentiality seriously at JAJO Automation Services and comply with the European General Data Protection Regulation (GDPR) and the UK’s own legislation. In line with this, the following privacy notice provides you with details of how we collect and process your personal data through your use of our site, https://www.jajoautomation.co.uk ,associated emails, social media sites, telephone calls or messages.

 

By providing us with your data, you warrant to us that you are over 13 years of age.

JAJO Automated Software Limited is the data controller, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

 

 

Company information

Company details: JAJO Automation Services is a trading arm of JAJO Automated Software Ltd

Registered office address: Unit 36 Spring Vale Industrial Estate, Bilston, WV14 0QT

Email contact: info [at] jajoautomation.co.uk

Registered in England and Wales: 05084600

VAT Number: GB661553632

Personal Data

Personal data means any information capable of identifying an individual. It does not include anonymised data.

 

We do not collect, use, or disclose your personal data for any purposes other than those identified below, except with your consent or as required by law.

Sensitive Data

We do not collect any Sensitive Data about you.

Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We do not collect any information about criminal convictions and offences.

What data do we collect about you?

We collect basic personal information about you such as your name, company information, mailing address,

email address or telephone number.

If interacting with our services, we may match the information provided with other publicly available data that enhances our understanding of you or the business you work for.

If applying for a vacancy we will also collect information about salary expectations and previous work history, in the form of a Curriculum Vitae.

How is it collected?

Personal information is collected only when you voluntarily provide it as Communication Data, Customer Data, User Data or Technical Data.

Communication Data includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.

Customer Data includes data relating to any purchases of services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details.

User Data includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services

Technical Data includes data about your use of our website and online services, the source of this data is from third party analytics tracking such as Google analytics.

Why we collect it

We collect personal data such as your name, company information, mailing address, email address or telephone number, as well as enhanced profiling information such as company financials and job titles for legitimate interests:

  • To reply to communications sent to us.

  • To keep records and to establish, pursue or defend legal claims.

  • To use in performance of a contract between you and us.  

  • To enable us to properly administer our website and our business.

  • To grow our business and to decide our marketing strategy.

How it will be used

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary.

 

We will not collect any personal data we do not need, in order to provide and oversee our services to you.

 

We may process your personal data without your knowledge or consent where this is required or permitted by law.

 

Personal data is not otherwise sold or shared with any third parties

Disclosure of Data

We may have to disclose your personal data in the belief that such action is necessary to:

  • To comply with a legal obligation.

  • To protect and defend the rights or property of JAJO Automated Software Ltd.

  • To prevent or investigate possible wrongdoing in connection with our service.

  • To protect against legal liability.

We may have to share your personal data with the parties set out below:

  • Other companies in our group.

  • Service providers who provide IT and system administration services.

  • Professional advisers such as lawyers, auditors, and insurers

  • Government bodies that require us to report processing activities.

  • A third parties to whom we sell or merge parts of our business or assets.

Any third parties to whom we have to disclose or have to share your personal data are required to respect the security of your personal data and to treat it in accordance with the law.

 

Personal data is not otherwise shared with any third parties.

Data Security

The security of your data is important to JAJO Automated Software Ltd but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee the absolute security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Only those employees who have a business need to know such data, are allowed access to your personal data.

 

Data Retention

If you have made an enquiry, called in or otherwise engaged with our staff we will keep your personal information (name, address, contact details, profiling information) for up to 36 months from the point at which you disengaged with us. After this time, it will be anonymised so as to no longer be personal to you and/or deleted.

If you have supplied personal information for marketing purposes it will be kept until you notify us that you no longer wish to receive these communications.

Personal information supplied as part of a contract signature process will be kept in line with the contract retention period, typically seven years from end of service provision.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers

If you have supplied personal information in applying for a vacancy it will be kept for 6 months after the end of the recruitment process for that role unless you have asked to be contacted in future about other such vacancies. In the case of having registered for future contact, your details will be retained until such point as you notify us otherwise.

How you can update it

It is very important that the information we hold about you is accurate and up to date. If at any point you believe the information we hold about you is incorrect you can request to see this information and have it corrected, restricted, or deleted by emailing us at info [at] jajoautomation.co.uk

Your Rights

You are entitled to a copy of the information we hold about you and to ask us to correct any inaccuracies.

 

You may ask us to stop using your information, and to delete it, although we may maintain an anonymised skeleton set of your information. If you ask us to do this, we will not be able to continue our contract with you.

 

If you wish to exercise any of your rights or raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at info [at] jajoautomation.co.uk

 

You will not have to pay to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee or refuse to comply if your request is clearly unfounded, repetitive, or excessive.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that

personal data is not disclosed to any person who has no right to receive it.

 

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (www.ico.org.uk).

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

 

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

 

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our website may contain links to third-party websites, plug-ins and applications that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site, we are not responsible for the accuracy or reliability of the content on third party websites, nor do we necessarily endorse the sites and their content. We strongly advise you to review the Privacy Policy of every site you visit.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information, please see our Cookies Policy.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

By email: info [at] jajoautomation.co.uk

or 

By post: JAJO Automated Software Ltd, Unit 36, Spring Vale Industrial Estate, Bilston, WV14 0QT

For PLC and Automation Services (Electrical, Software or Mechanical)  call ☎ 01902 408674

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